Complaints
This page is a draft stub so visitors can reach a real complaints URL from the marketing site. It is not a complete, counsel-approved complaints procedure. External scheme memberships or licence numbers are not listed here.
How to raise a complaint
Email sales@curb.nz with the subject “Complaint”, your name, how we can reach you, and a short description of the issue. This is the public contact path while this draft is in preview.
What you can expect (indicative, subject to counsel)
- We aim to acknowledge complaints sent to that address.
- We will look into what happened and reply with an outcome or next step once we have the information we need.
- Timeframes, escalation paths, and any independent dispute-resolution options will be confirmed in a counsel-approved version of this page before production publish.
Who we are
Complaints about this website or Curb’s Auckland renovation offering should be addressed to Curb Limited. Curb is not the credit provider and does not approve facilities. Complaints about a facility decision should be raised with the credit provider.